accomplishments

Serving as an executive manager for Denver’s elected auditor in Colorado’s largest city. Leader and spokesperson for an office of 70+ people. Elevating our organization in the eyes of the public and our peers nationwide. Experience includes strategic planning and collaborative decision-making for a diverse portfolio of communications tasks.

• Increased annual news coverage by 312% in first year and continued consistent growth over time.
• Wrote and distributed 50+ press releases annually as part of comprehensive media relations strategy.
• Increased website views 158% year-over-year in 2021 using digital and out-of-home awareness campaign.
• Managed annual communications budget of $750,000 (total).
• Created content for and reviewed design of mailer to 40,000+ households.
• Championed bilingual communications initiatives.
• Handled privileged and confidential information at the executive level.
• Launched new brand and marketing campaigns.
• Created video PSA series, tutorials, and FAQs.
• Built new communications team from the ground up.
• Supported migration of web content through rebrands and platform changes.
• Improved meaningful community engagement metrics.
• Established style/brand guidelines and reporting standards, leading to national awards.
• Adapted outreach model during times of intense change, crisis.
• Trained staff in new technology, communications tools, and local government structure.
• Started weekly interactive live training sessions on Facebook in English and Spanish.
• Connected with the public at both in-person events and through digital platforms such as social media and email.
• Engaged stakeholders, community groups, and decision-makers to support key projects’ success.
• Wrote award-winning article for professional auditing publication.
• Modernized annual Audit Plan, Annual Report, and other annual publications.
• Experimented with new social platforms as they grew by creating new accounts, content, and team content management calendar.
• Grew open rates for monthly email newsletter through updated design and valuable content.
• Created fresh web content regularly.
• Navigated policy issues and political relationships.
• Improved readability and accessibility of public reports.
• Maintained internal communications through intranet and Teams channels for staff communications.
• Advocated for transparency and accessibility in government.